OUR POLICY
- Rescheduling is totally acceptable! You’re able to reschedule your appointment and transfer your deposit at any point before 24 hours prior to your appointment.
- Unfortunately, if you don’t reschedule before 24 hours prior to your appointment, your deposit will be non-refundable. Failure to appear for your appointment without giving any notice, your deposit will also become non-refundable.
- Cancellations must be made before 24 hours prior to the appointment. Your deposit is fully refundable if you cancel your appointment with more than 24hrs notice.
- A deposit ensures commitment for both parties. We ask for 20 kd at time of booking which will go towards the final price of the jewelry (ie – if the jewelry you choose is 60 kd, you will pay 20 kd when you book online and 40 kd in-store).
- Notify us as soon as the breakage happens and how it happened, we are more that happy to relink.